Privacy Policy

Last Updated: December 23, 2025

Estimio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Estimio (the "App").

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

  • Create an Account: Name, email address, and authentication credentials
  • Use the App: Project details, client information, and estimates you create
  • Upload Content: Photos of job sites that you choose to upload for AI-powered estimates
  • Subscribe: Payment information is processed securely by RevenueCat and Apple; we do not store your credit card details

Automatically Collected Information

When you use the App, we may automatically collect:

  • Device information (device type, operating system)
  • App usage data and analytics
  • Error logs for debugging purposes

Location Information

We do not automatically collect your device's GPS location. If you choose to enter a location for your projects (for localized pricing), this information is stored in your account data.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App
  • Process your estimates using AI technology
  • Manage your account and subscriptions
  • Send you important updates about the App
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our services
  • Comply with legal obligations

3. Third-Party Services

We use the following third-party services to operate the App:

  • Supabase: Database and authentication services. Your data is stored on Supabase's secure servers.
  • OpenAI: AI processing for generating estimates. Project descriptions and photos may be sent to OpenAI's API.
  • RevenueCat: Subscription and payment management. Payment processing is handled securely through Apple's App Store.
  • Google: Places Autocomplete for address suggestions and OAuth sign-in.

Each of these services has their own privacy policies, and we encourage you to review them.

4. Data Storage and Security

Your data is stored on Supabase's secure cloud infrastructure. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Data Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at the email below.

7. Children's Privacy

The App is intended for general audiences and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Estimio
Ottawa, Ontario, Canada
Email: info@estimio.ai